Cookies Policy

Last Updated: March 10, 2026

1. WHAT ARE COOKIES?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

2. HOW WE USE COOKIES

At ZocoPOS, we use cookies and similar technologies (like local storage and JWT tokens) for the following essential purposes:

  • Essential Operation: These cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as access to secure areas (Merchant Dashboard, Employee Portal).
  • Security & Authentication: We use secure tokens (JWT) and cookies to identify you when you are logged in, prevent Cross-Site Request Forgery (CSRF) attacks, and maintain the integrity of your session.
  • Performance & Functionality: These cookies are used to enhance the performance and functionality of our website but are non-essential to its use. However, without these cookies, certain functionality (like language preferences) may become unavailable.

3. NO THIRD-PARTY ADVERTISING COOKIES

ZocoPOS is a professional business platform. We do not use tracking cookies for behavioral advertising or marketing purposes. We do not sell your data or share cookie profiles with third-party advertising agencies.

4. HOW TO CONTROL COOKIES

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

CRITICAL WARNING:

Please be advised that since our ZocoPOS system relies on cookies and local storage for core authentication and government API integrations (like ZATCA), disabling these technologies will prevent you from successfully logging into your dashboard or performing essential POS operations.

5. CONTACT US

If you have any questions about our use of cookies or other technologies, please email us at support@zocopos.com.

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